Frequently Asked Questions – Alyana By Sarah Khan
1. What products does Alyana By Sarah Khan offer?
Alyana By Sarah Khan is a premium fashion brand offering high-quality, stylish, and trendy women’s clothing & accessories.
2. Are Alyana By Sarah Khan’s products original?
Yes! We provide only premium quality and authentic designs with the best fabric and finishing.
3. How can I place an order?
Simply select your desired product, click “Add to Cart,” proceed to checkout, fill in your shipping details, and choose your payment method.
4. Will I receive an order confirmation?
Yes, after placing your order, you will receive a confirmation email or SMS with your order details.
5. How long does delivery take?
Our standard delivery takes 3-5 working days. However, delivery time may vary slightly depending on your location.
6. Will I receive a tracking number for my order?
Yes, once your order is dispatched, you will receive a tracking number via SMS or email.
7. Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us within 24 hours. Orders cannot be canceled once they have been dispatched.
8. Do you offer returns or exchanges?
Yes, as per our return & exchange policy, you can contact us within 3 days if you receive a defective or incorrect product.
9. What payment methods are available?
We offer multiple secure payment options, including:
✅ Debit/Credit Card
✅ Bank Transfer
✅ Easypaisa / JazzCash
10. How can I contact customer support?
Our support team is available Monday to Saturday (9:00 AM – 5:00 PM). You can reach us via Email, or Social Media DMs.