Welcome to Alyana by Sarah Khan! By accessing or using our website (alyana.pk) and purchasing our products, you agree to the following Terms of Service. Please read them carefully before using our website.
1. Acceptance of Terms
By using our website and making a purchase, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please refrain from using our services.
2. Changes to Terms
Alyana by Sarah Khan reserves the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the revised terms.
3. Products and Orders
- Alyana by Sarah Khan offers a wide range of Eastern and Western wear for women.
- All orders are subject to availability and confirmation of payment.
- We reserve the right to cancel any order if we suspect fraudulent activity or incorrect pricing.
4. Pricing and Payment
- Prices listed on alyana.pk are subject to change without notice.
- We accept various payment methods, including credit/debit cards, bank transfers, and secure payment gateways.
- By making a purchase, you authorize us to charge the provided payment method for the total order amount.
5. Shipping and Delivery
- We aim to process and ship orders within the estimated timeframe mentioned on our website.
- Delivery times may vary based on location, shipping carriers, and unforeseen factors.
- Alyana by Sarah Khan is not responsible for delays caused by third-party shipping providers.
6. Returns and Exchanges
- Customers can request a return or exchange within 7 days of receiving the product, provided it is unused, unwashed, and in its original packaging.
- Refunds or exchanges will be processed after a successful inspection of the returned item.
- Return shipping costs may be the customer’s responsibility unless the return is due to a defect or an error on our part.
7. User Accounts
- You may need to create an account to place orders on alyana.pk.
- You are responsible for maintaining the confidentiality of your account credentials.
- We reserve the right to suspend or terminate accounts engaging in fraudulent or harmful activities.
8. Intellectual Property
- All content on alyana.pk, including logos, text, images, and product designs, is the property of Alyana by Sarah Khan and is protected by copyright laws.
- Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
9. Limitation of Liability
- Alyana by Sarah Khan is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- We are not responsible for color variations due to screen differences or any issues arising from improper use of our garments.
10. Governing Law
- These Terms of Service are governed by the laws of Pakistan. Any disputes arising from the use of our services shall be resolved in the appropriate legal jurisdiction.
11. Contact Information
For any questions about these Terms of Service, please contact us:
📧 Email: [email protected]
By using Alyana by Sarah Khan, you acknowledge that you have read, understood, and agreed to these Terms of Service.